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Management Referrals

Referral Process

Absence from work though illness or if there is a cause for concern regarding an employee's health, a referral can be made to OH from the line manager with advice and guidance from the HR department.  Employee consent must be obtained prior to the referral and reasons for the referral must be discussed.

The occupational health appointment will be an opportunity for the employee to discuss in confidence with an experienced health professional any concerns they or the employer may have in relation to the employees work.  

The Occupational Health Advisor (OHA) or Occupational Health Physician (OHP), with consent from the employee, will produce a written report for HR and the line manager, with an expert opinion on the employee's fitness to work.  The OHA/OHP will suggest any suitable recommendations which may be implemented to support the employee in carrying out their duties successfully. 

It is important that occupational health recommendations are advisory only and the line manager and HR will decide upon what is reasonably and operationally practicable.

We are unable to accept self-referrals.  If any employee would like to discuss any health issues that are affecting their work, they must talk to their line manager or a member of HR who will then be able to arrange a referral to the department. 

Referral Appointment

As soon as a referral arrives at occupational health, it will be triaged by a clinician to decide what appointment would be the most appropriate. 

Occupational health will contact the employee using the details provided on the form and arrange an appointment at the soonest available time.  We are open Monday - Friday, 09.00am - 5.00pm.  If we have been unable to get in contact, we will leave a message.  Please respond to all messages promptly once received.  If we have been unable to make contact, we will pass this onto the line manager who will help us get in contact.

We aim to arrange an appointment within two weeks of receiving the referral form where possible and employees should make their best effort to attend the appointment.  If the appointment has not been attended within a reasonable time frame, we will notify the referring manager of the delay.  Any appointments made but subsequently unable to attend, must be cancelled at the earliest convenience and rescheduled.  


Further Information

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